The customer and employee
delight engine you deserve

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Freshdesk Omnichannel Suite

Delight your customers with effortless omnichannel service
Engage in more meaningful conversations every day, across every channel, with every customer.
Reimagine more meaningful conversations and turn service agents into customer champions. Launch customer and employee delight in under 3 months!

Pricing Plan

Support Desk combines best-in-class ticketing, self-service, and reporting.

Free

From getting started

$0

UNLIMITED agents
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Growth

For fast growth

$15

/agent/month, billed annually

$18

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Pro

For high performance

$49

/agent/month, billed annually

$59

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Enterprise

For Enterprise-grade support

$79

/agent/month, billed annually

$95

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Support Desk combines best-in-class ticketing, self-service, and reporting.

Free

From getting started

$0

UNLIMITED agents
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Growth

For fast growth

$15

/agent/month, billed annually

$18

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Pro

For high performance

$49

/agent/month, billed annually

$59

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Enterprise

For Enterprise-grade support

$79

/agent/month, billed annually

$95

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

All prices are exclusive of applicable taxes

Freshdesk Support Desk

Delight your customers with effortless omnichannel service
Engage in more meaningful conversations every day, across every channel, with every customer.
Reimagine more meaningful conversations and turn service agents into customer champions. Launch customer and employee delight in under 3 months!

Pricing Plan

Support Desk combines best-in-class ticketing, self-service, and reporting.

Free

From getting started

$0

UNLIMITED agents
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Growth

For fast growth

$15

/agent/month, billed annually

$18

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Pro

For high performance

$49

/agent/month, billed annually

$59

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Enterprise

For Enterprise-grade support

$79

/agent/month, billed annually

$95

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Support Desk combines best-in-class ticketing, self-service, and reporting.

Free

From getting started

$0

UNLIMITED agents
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Growth

For fast growth

$15

/agent/month, billed annually

$18

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Pro

For high performance

$49

/agent/month, billed annually

$59

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Enterprise

For Enterprise-grade support

$79

/agent/month, billed annually

$95

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

All prices are exclusive of applicable taxes

Freshdesk Messaging

Delight your customers with effortless omnichannel service
Engage in more meaningful conversations every day, across every channel, with every customer.
Reimagine more meaningful conversations and turn service agents into customer champions. Launch customer and employee delight in under 3 months!

Pricing Plan

Support Desk combines best-in-class ticketing, self-service, and reporting.

Free

From getting started

$0

UNLIMITED agents
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Growth

For fast growth

$15

/agent/month, billed annually

$18

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Pro

For high performance

$49

/agent/month, billed annually

$59

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Enterprise

For Enterprise-grade support

$79

/agent/month, billed annually

$95

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Support Desk combines best-in-class ticketing, self-service, and reporting.

Free

From getting started

$0

UNLIMITED agents
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Growth

For fast growth

$15

/agent/month, billed annually

$18

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Pro

For high performance

$49

/agent/month, billed annually

$59

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Enterprise

For Enterprise-grade support

$79

/agent/month, billed annually

$95

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

All prices are exclusive of applicable taxes

Freshdesk Contact Center

Delight your customers with effortless omnichannel service
Engage in more meaningful conversations every day, across every channel, with every customer.
Reimagine more meaningful conversations and turn service agents into customer champions. Launch customer and employee delight in under 3 months!

Pricing Plan

Support Desk combines best-in-class ticketing, self-service, and reporting.

Free

From getting started

$0

UNLIMITED agents
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Growth

For fast growth

$15

/agent/month, billed annually

$18

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Pro

For high performance

$49

/agent/month, billed annually

$59

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Enterprise

For Enterprise-grade support

$79

/agent/month, billed annually

$95

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Support Desk combines best-in-class ticketing, self-service, and reporting.

Free

From getting started

$0

UNLIMITED agents
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Growth

For fast growth

$15

/agent/month, billed annually

$18

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Pro

For high performance

$49

/agent/month, billed annually

$59

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Enterprise

For Enterprise-grade support

$79

/agent/month, billed annually

$95

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

All prices are exclusive of applicable taxes

Freshdesk Customer success

Delight your customers with effortless omnichannel service
Engage in more meaningful conversations every day, across every channel, with every customer.
Reimagine more meaningful conversations and turn service agents into customer champions. Launch customer and employee delight in under 3 months!

Pricing Plan

Support Desk combines best-in-class ticketing, self-service, and reporting.

Estate

Ideal for dedicated

success teams

$15

/agent/month, billed annually

$18

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Forest

Built for the

enterprise

$79

/agent/month, billed annually

$95

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Support Desk combines best-in-class ticketing, self-service, and reporting.

Estate

Ideal for dedicated

success teams

$15

/agent/month, billed annually

$18

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

Forest

Built for the

enterprise

$79

/agent/month, billed annually

$95

/agent/month, billed annually
  • Email & Social Ticketing
  • Ticket Dispatch
  • Knowledge Base
  • Ticket Trend Report
  • Datacenter Location
  • Team Collaboration

All prices are exclusive of applicable taxes

Tap into our expertise

Learn how 1218 Global and Freshwork can kick start your Digital Transformation.