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Right-Size Your IT Service Management.
Modernize ITSM with an intuitive, fast-time-to-value, and intelligent solution. Eliminate repetitive tasks and manual processes, and drive service efficiency using no-code workflows and powerful automations.

Pricing Plan

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Starter

From getting started

$19

/agent/month, billed annually

$29

/agent/month, billed monthly
  • Incident Management
  • Knowledge Base
  • Self Service Portal
  • SLA Management
  • Workflow Automator
  • Orchestration
  • Access Controls Starter
  • Analytics Starter
  • Multiple Portal Languages
  • Custom SSL
  • Marketplace Apps
  • Mobile Apps
  • 1000 Orchestration transactions/mo/account

Growth

For growing businesses across their LOBs

$49

/agent/month, billed annually

$59

/agent/month, billed monthly
  • Service Catalog
  • Asset Management - Includes 100 managed assets
  • Purchase Order Management
  • Employee Onboarding
  • Portal Customization
  • MSP Mode
  • Multiple SLAs
  • Business Rules
  • Approval Workflows
  • Business Hours
  • 2000 Orchestration transactions/mo/account

Pro

ITSM + ITOM + Project Management for large organizations

$89

/agent/month, billed annually

$109

/agent/month, billed annually
  • Problem Management
  • Change Management
  • Release Management
  • Project Management
  • SaaS Management
  • Software License Management
  • Contract Management
  • Alert Management
  • Analytics Pro
  • Access Controls Pro
  • Team Dashboards
  • IP Range Restrictions
  • 5000 Orchestration transactions/mo/account

Enterprise

Service management solution for enterprises

$109

/agent/month, billed annually

$129

/agent/month, billed annually
  • Freddy Virtual Agent on MS Teams and Slack with 2000 suggestions/mo/account
  • Freddy Agent Assist
  • Sandbox
  • Audit Logs
  • Dedicated Customer Success Manager
  • 20,000 Orchestration transactions/mo/account

All prices are exclusive of applicable taxes

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